Level 2 Certificate in Understanding Behavior that Challenges

Challenging behavior is causing increasing concern today, as many individuals have increasing levels of stress and uncertainty in their lives. This behavior can be due to factors such as anxiety, neglect, abuse, learning disabilities and conditions like dementia. Understanding the causes of challenging behavior is the first step towards finding ways to support individuals and manage their behavior.

• What is meant by the term 'behavior that challenges'?
• How to recognise changes in individuals that may indicate an episode of challenging behavior
• The importance of non-verbal communication
• How reflection on an incident can assist in managing future behavior
  

Key Information